Exchanges

Thank you so much for shopping with us! We want you to be happy with your purchase. If for any reason you're not satisfied with an item, please follow the instructions below to exchange for store credit: 

1. Send us an email at shopaliciaco@gmail.com within 10 days of receiving your order and let us know your reason for exchange. We will issue you a RA# (return authorization number), which should be included in your return package. Please note that all exchanges are subject to a $5 restocking fee. Please allow 1-3 business days for a reply. If you have not received an email, please send a new message thread due to the possibility that your previous email went to our spam folder. Emails are responded in date/time order.

2. Once you receive your RA#, you have 10 days to return your item(s) to us. Be sure to use a traceable shipping method with proof of delivery. Buyer is responsible for return shipping and original shipping fees are nonrefundable.

3. For items exchanged within our 10-day return window, we will issue you store credit (minus the $5 restocking fee), which may be used online or in-store.

4. Items exchanged past the 10-day window will be issued 50% of the original purchase price (minus the $5 restocking fee).

5. Items must be mailed back in sale able condition - we inspect all items upon receipt to make sure they meet resale standards. Items must have all original tags attached in order to receive online or in-store credit.

6. Once your exchange has been processed, we will email you a exchange confirmation and credit code to use on future purchases.

7. For curbside pick up order exchanges, orders must be picked up within 1 week of pick up confirmation to receive full exchange credit. Anything past the 1 week will be 50% of original amount.

EXCHANGE RESTRICTIONS

Items that are not in sale able condition are final sale and will not be refunded. Used, damaged, stained or worn items may not be returned. NO EXCEPTIONS.

Bodysuits, bathing suits, accessories and white garments are all final sale.

INTERNATIONAL ORDERS ARE FINAL SALE.

ALL DISCOUNTED ITEMS ARE FINAL SALE 

Please be sure to verify the correct variations (size/color) of these items before confirming your purchase.

ITEMS NOT RECEIVED

We are not responsible for refunding lost packages if they have been marked delivered by the carrier. We provide tracking for every purchase, no matter how small, so you can keep an eye on it every step of the way.

DAMAGED AND DEFECTIVE ITEMS

If you received a damaged or defective item, let us know within (5) days of its delivery date and we will work out a refund with you. Any damaged or defective items reported after our 5-day window will not be accepted.

To return damaged or defective items, email us with a photos that clearly show the damage. Once your return is approved, you will be sent a pre-paid trackable return label to use. You will be issued store credit once your return has been delivered back to us.

For any other questions or concerns, please email us at shopaliciaco@gmail.com.